Last updated: 05/01/2024

Introduction

Challenging Behaviour Solutions Limited (referred to as “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [https://cbsl.org.uk/] (the “Website”). By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you provide through our contact forms or when subscribing to our newsletter.
  2. Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, and browsing patterns, through the use of cookies and similar technologies. This information is used to enhance your experience on our Website and to analyze trends.

How We Use Your Information

We may use your information for the following purposes:

  1. To respond to your inquiries and provide the services you request.
  2. To send you newsletters or other communications if you have subscribed to them.
  3. To analyze Website usage and improve our services.
  4. To comply with legal and regulatory requirements.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our Website or providing services to you. These third parties are contractually bound to keep your information confidential and are not authorized to use it for any other purpose.

Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Choices

You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We reserve the right to update and modify this Privacy Policy as needed. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@cbsl.org.uk